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Privacy Policy

Ageless Aesthetics (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit www.agelessindy.com (the “Website”).

By accessing or using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

This policy applies to all visitors, users, and others who access or use the Website.

Information We Collect

We may collect information you voluntarily provide through the Website, including:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Financial Information

Payment information (such as credit or debit card details) is processed securely through third-party payment processors. Ageless Aesthetics does not store full payment card numbers or security codes.

Commercial Information

  • Products or services purchased or considered

  • Purchase history and preferences

Website Activity

  • Information about how you interact with our Website

  • Browser type, pages visited, and usage patterns

Some demographic information (such as age or gender) may be collected only when voluntarily provided and is used for internal analytics or service improvement.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding purchases or services

  • Improve website performance and user experience

  • Conduct analytics and internal reporting

  • Enforce our Terms & Conditions

  • Send marketing communications (where permitted by law)

We do not sell your personal information.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Improve site functionality

  • Remember user preferences

  • Understand how visitors interact with content

You may disable cookies through your browser settings, though this may limit certain features of the Website.

Analytics

This Website uses Google Analytics to collect information about website usage. You may opt out of Google Analytics tracking by visiting:
https://tools.google.com/dlpage/gaoptout/

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites. We encourage you to review their privacy policies independently.

Children’s Privacy

This Website is intended for a general audience and is not directed toward children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been submitted, it will be used only to notify the child that they may not use this Website.

Contact Information

If you have questions about this Website Privacy Policy, please contact us at:
info@agelessindy.com

HIPAA Notice of Privacy Practices

Ageless Aesthetics

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice explains how Ageless Aesthetics may use and disclose your Protected Health Information (PHI) and outlines your rights under the Health Insurance Portability and Accountability Act (HIPAA).

PHI includes information that identifies you and relates to your past, present, or future physical or mental health condition or the provision of health care services.

Uses and Disclosures of PHI
Treatment

We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services, including referrals to other providers.

Payment

We may use your PHI to obtain payment for healthcare services provided to you.

Healthcare Operations

We may use or disclose PHI for operational purposes, including:

  • Quality assessment and improvement

  • Staff training

  • Business management and administration

  • Appointment reminders and treatment communications

Uses and Disclosures Without Authorization

We may disclose PHI without your authorization when required by law, including for:

  • Public health activities

  • Health oversight

  • Legal proceedings

  • Law enforcement

  • Abuse or neglect reporting

  • Workers’ compensation

  • Research (as permitted by law)

  • National security or military activity

We may also disclose PHI to business associates who perform services on our behalf. All business associates are required to comply with HIPAA privacy standards.

Uses Requiring Written Authorization

Written authorization is required for:

  • Most uses of psychotherapy or visit notes

  • Marketing communications

  • Sale of protected health information

You may revoke authorization at any time in writing, except where reliance has already occurred.

Your Rights Under HIPAA

You have the right to:

  • Inspect and obtain a copy of your medical records (fees may apply)

  • Request amendments to your medical record

  • Request restrictions on certain disclosures (as permitted by law)

  • Request confidential communications

  • Receive an accounting of disclosures

  • Receive breach notification if unsecured PHI is compromised

  • Obtain a paper copy of this Notice at any time

We may take up to 30 days to respond to records requests.

Changes to This Notice

We reserve the right to modify this Notice at any time. Updated versions will be available upon request and at your next appointment.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Ageless Aesthetics or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

To file a complaint or ask questions, please contact our HIPAA Compliance Officer at our main office phone number.

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